Refunds

"My skin is really smooth and firm and there are definitely less wrinkles than before"

"I’ve been using Queen B and Young at Heart Day Cream for two months now and several people have commented on how lovely my skin is. This is a first for me.

Believe me when I say I must have tried at least a dozen wrinkle creams from Boots.

My skin is really smooth and firm and there are definitely less wrinkles than before.

My skin also seems to glow and I look much healthier. I just love these products and the fact they are natural makes them even better."

— J. M. McPherson,
Edinburgh, UK

"I love all of your moisturisers"

"I love all of your moisturisers. They smell fantastic and my skin feels silky smooth. It must be the essential oils.

The oily/dry patches have improved to the point where I am now happy with my skin. I will most definitely be trying some of your other products."

— B. Davenport,
London, UK

Refunds

We Heart Giving You A Refund

Buy With Confidence!

We offer full refunds if you’re not happy, even if you’ve used the entire product. Why? Because we care about you and want the best for you, and because we know our products work.

To return unopened products

Please return unopened products back to us within sixty days of the purchase date together with proof of purchase, your name, address and e-mail address and we will issue a full refund. Don’t worry if you can’t find your proof of purchase. The date you purchased the item (or approximate date) will be enough for us to find your order details.
All we ask is that you pay for the postage costs associated with returning the product to us.

Unfortunately any returns received outside of the sixty day return period cannot be sent back to you.

Please see return address details at the foot of the page.

No worries, no hassle!

To Return Opened/Used Products

If, for any reason, you are not satisfied with any product you have purchased, simply send it back to us. You can even send back the empty container if you have used all of the product. Please return opened/used products within sixty days of the purchase date together with proof of purchase, your name, address and e-mail address and we will issue a full refund. Don’t worry if you can’t find your proof of purchase. The date you purchased the item (or approximate date) will be enough for us to find your order details.
All we ask is that you pay for the postage costs associated with returning the product to us.

Unfortunately any returns received outside of the sixty day return period cannot be sent back to you.

Please see return address details at the foot of the page.

No worries, no hassle!

PayPal

Since you can purchase from our website using PayPal, your orders are also covered by PayPal Purchase Protection.

Amazon Pay

Since you can purchase from our website using Amazon Pay, your orders are also covered by the Amazon A to z Guarantee.

Return address

SinuSoothe, 27B Floral Street, Covent Garden, London, WC2E 9DP

Think all skin care products are the same? Think again... Click here to find out why

“I never expected your Rosacea cream to work. I wish my doctor had prescribed it all those years ago. However no point looking back YOU HAVE CHANGED MY LIFE”.

D. Patesh, Crewe

“Your anti-wrinkle creams are amazing and I absolutely love your face masks. My skin has never looked or felt better. Thanks xx.”

C. Cooper, Brighton


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From outside the UK - +44 (0)20 3755 3312    |    From within the UK - 020 3755 3312    |    inquiries@mama-nature.net
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